A Case Study of BCI Eastern Africa Chapter Continuity Connect Event by Billion Events
Planning successful corporate events requires meticulous attention to detail, effective coordination, and a deep understanding of the client’s objectives.
Billion Events, a leading corporate event planner, recently had the opportunity to showcase these attributes by planning and managing the Business Continuity Institute (BCI) Eastern Africa Chapter’s Continuity Connect event. Held on July 21, 2024, at the Movenpick Hotel in Nairobi, this event brought together top professionals and experts in business continuity and partners such as Safaricom, First Idea Consulting, NTT- Dimension Data, Sentinel Africa Consulting & Certitrust.
Here’s a comprehensive guide on how we planned and executed this successful corporate event.
Step 1: Understanding Client Objectives
The first step in planning a successful corporate event is to understand the client’s objectives. Our team at Billion Events started with a thorough consultation with the BCI Eastern Africa Chapter to identify their goals, expectations, and specific requirements for the event. This understanding helped us tailor our planning process to align with their vision.
Key Actions:
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- Client Consultation: Conduct detailed meetings to understand the event’s purpose and goals.
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- Define Objectives: Identify the key outcomes the client wants to achieve.
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- Set Expectations: Clarify the client’s expectations regarding budget, timeline, and deliverables.
Step 2: Venue Selection and Booking


Choosing the right venue is crucial for the success of any corporate event. For the Continuity Connect event, we selected the Movenpick Hotel in Nairobi. This venue was ideal due to its state-of-the-art facilities, convenient location, and excellent reputation for hosting corporate events.
Key Actions:
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- Venue Research: Identify potential venues that meet the event’s requirements.
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- Site Visits: Conduct site visits to evaluate the suitability of each venue.
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- Negotiate Contracts: Negotiate the best terms and conditions with the venue.
Step 3: Agenda Development
A well-structured agenda is the backbone of a successful corporate event. Collaborating closely with the BCI team, we developed an agenda that included keynote speeches, panel discussions, breakout sessions, and networking opportunities. This ensured a balanced mix of informative and interactive sessions.

Key Actions:
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- Content Planning: Work with the client to develop relevant and engaging content.
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- Speaker Coordination: Identify and coordinate with speakers and panelists.
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- Session Scheduling: Create a detailed schedule that maximizes attendee engagement.
Step 4: Logistics and Coordination
Effective logistics and coordination are critical for smooth event execution. Our team handled all logistical aspects, from registration and check-in to AV setup and catering.
Key Actions:
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- Registration Management: Implement an efficient registration process, including online pre-registration and on-site check-in.
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- Technical Setup: Ensure all audio-visual equipment and technical requirements are in place.
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- Catering Services: Arrange catering to provide meals and refreshments that cater to various dietary preferences.
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- Event Materials: Design and produce event signage, programs, and attendee materials.
Step 5: On-Site Management
On the day of the event, our team of professional event coordinators was on-site to oversee all activities and ensure everything ran smoothly. This included speaker coordination, attendee assistance, and troubleshooting any issues that arose.
Key Actions:
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- Speaker Assistance: Assist speakers with their presentations and ensure timely transitions between sessions.
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- Attendee Support: Provide support and information to attendees to enhance their experience.
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- Issue Resolution: Address any unexpected issues promptly to minimize disruptions.
Step 6: Post-Event Follow-Up
Post-event follow-up is essential to gauge the event’s success and identify areas for improvement. We conducted a comprehensive debrief with the BCI team, gathering feedback and providing a detailed report that included attendee feedback, event analytics, and recommendations for future events.
Key Actions:
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- Feedback Collection: Gather feedback from attendees and stakeholders.
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- Event Analysis: Analyze event data to measure success against objectives.
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- Report Preparation: Prepare a detailed report with insights and recommendations.
Success Factors

Expertise and Experience
Our extensive experience as one of the top corporate event planning companies enabled us to anticipate challenges and implement effective solutions, ensuring the event’s success.
Attention to Detail
Our commitment to detail-oriented planning and execution ensured that all aspects of the event were meticulously managed, from initial consultation to post-event follow-up.
Innovative Solutions
We leveraged innovative solutions, such as integrating technology for seamless registration and live streaming sessions for remote participants, to enhance the attendee experience.
Collaborative Approach
Our collaborative approach with the BCI team ensured that their vision and goals were realized, resulting in an event that exceeded their expectations and left a lasting impression on all attendees.
Conclusion
The BCI Eastern Africa Chapter Continuity Connect event was a resounding success, thanks to the expertise and dedication of Billion Events. As a leading corporate event planning agency and professional event management company, we pride ourselves on delivering exceptional events that meet and exceed our clients’ expectations. If you’re looking to plan a successful corporate event, contact Billion Events. Our team of corporate event specialists is ready to help you plan and execute a memorable and impactful event.
By following these steps, you can ensure that your corporate events are not only successful but also leave a lasting impact on your attendees. Whether you are planning a conference, a company retreat, or a business continuity event, meticulous planning, and expert execution are key to achieving your goals.
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